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Hotel Front Office The Hotel presence office in a hotel has many a(prenominal) give-up the ghosts and plays a vital role when making a premiere impression towards guests who check in or making reservations. The functions of the presence office mainly consist of: Reception, Reservation, Concierge, PBX (Phone service system) and the Guest rhythm; As well as other functions or systems that take on with the front office. As you continue to read further I will give in detail as ofttimes as I can offer of how each function operates. I will also state at least(prenominal) five (5) different occupations that handle or are incision of the hotel front office. The reception function of the front office is direct by a receptionist who is specifically employed by an physical composition to receive or greet any visitors, patients, or clients and function telephone calls. [6] They have to look sanitized and what I take to be by sanitized is to be well groomed, hair tied(p) up in a pony tail or in a bun, and clean/showered, being that they are slenderly the first face of the hotel. Receptionists are given multiple tasks depending on what time of business or firm receptionists work at.

The duties of a receptionist may include answering visitors inquiries about a come with and its products or services, directing visitors to their destinations, sorting and handing out mail, answering accounting entry calls on multi-line telephones [6] the tasks and duties that the Receptionist have is what makes up the reception function of the hotel front office. It is basically the function of the hotel that is the communication and face of the hotel. In my feeling I think this is a very hard bank line to have especially when you have to multitask in order to consummate the job faster. The guest cps in the hotel industry is: Pre- stretch -> comer -> Occupancy -> Departure. In each section of the guest cycle there is different functions of the hotel that hold different responsibilities. In the Pre arrival section of the guest cycle the front office must create... If you want to get a full essay, order it on our website: Orderessay

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